our history

Escapees from corporate business life and finding that they were on the same editing path, Merle and Di joined forces and co-founded Word Matters. The name sums up the company’s mission … everything about word matters – the way a word is spelt, the style of a manuscript, grammar used in a novel, tenses in a thesis, punctuation in an article, formatting and layout in all documents and so much more … these all matter.

Their shared passion is to help authors, students and companies perfect all matters of the written word, in whichever format.

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di jarvis


Di has recently completed a fulfilling 30-year career with one of SA’s leading short-term insurers in various national roles including Direct Marketing, Marketing, and Key Account Management.

Wisdom, life experience and her passion for detail are perfect for her ‘second-half’ in editing.

Di has completed Copy-editing (UCT), SMDP and MDP (USB), Certificate in Direct Marketing (DMA) and Project Management (Damelin). She is a member of the Professional Editors' Guild (PEG) and adheres to their code of conduct.

merle symonds


Merle's strong command of English and application of various skills, strategic understanding and attention to detail led to a successful career in a leading FMCG firm. She has experience in Marketing, Supply Chain, Strategic Research, Capital Projects, Systems Management, Training and Project Management, and embarked on a journey of editing.

Merle’s qualifications include BCom Marketing (UNISA), Project Management (UNISA SBL), ETDP (SETA) and Copy-editing (UCT). She is a member of the Southern African Freelancers’ Association (SAFREA) and of the Professional Editors' Guild (PEG).

Merle finds any excuse to be off to the African bush for some R&R, where she enjoys taking amateur wildlife photographs.

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